Episode #433: Communicating Change to a Client

Posted on by Bill Caskey in Advanced Selling Podcast, Prospecting, Sales Process | Leave a comment

advancedsellinpodcastgraphicbootIt seems like most of our show topics are devoted to prospecting and selling, however there is an important part to account and relationship management, and that is how to deliver transitional news to your client.

This could be in the form of a price increase, a change in ordering structure, or something more significant like the buyout of your company. There is no news that’s too small to at least pay attention to how you communicate it.

In this episode of The Advanced Selling Podcast, Bill and Bryan give you some tips on how to do just that.

Also mentioned in this podcast:

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Episode #432: Feelings, Nothing More Than Feelings

Posted on by Bill Caskey in Advanced Selling Podcast, Inner Game, Prospecting, Sales Process, Success | Leave a comment

advancedsellinpodcastgraphicbootDo you ever feel anxious, nervous or scared in sales?

In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale address a coaching client who feels overwhelmed in her new position in sales. As they talked, they decided that sales people have feelings everyday – and, sometimes they aren’t particularly helpful.

In this episode of The Advanced Selling Podcast, Bill and Bryan give you some tips on how to deal with those ‘negative feelings’ in the profession. They’ll tell you what the pros do wth the feelings that arise and what you can do WHEN those feelings come up.

Touchy feely? Yes. But feelings must NEVER be ignored – they should be acted upon!

Also mentioned in this podcast:

Podcast: Subscribe in iTunes | Play in new window | Download

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