Episode #751: Navigating Surprises and Preemption in Sales

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In this episode, Bill and Bryan dive into a common sales challenge: dealing with unexpected surprises in the sales process.

They discuss a recent situation faced by one of Bill’s clients, where a seemingly promising deal suddenly took a sharp turn in another direction. Bill seeks Bryan’s feedback on how to handle such situations and explores the concept of preemption to prevent future shell shocks.

Listen in to learn the importance of resilience, perspective, and the power of detachment in navigating sales surprises.

Do you want to get our “Insider Secrets?” Go to http://advancedsellingpodcast.com/insidersecrets to get them right now!

 

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Episode #750: Creating a Stellar Customer Experience

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In this episode of The Advanced Selling Podcast, Bill and Bryan dive into the importance of customer experience beyond the sales process.

Bryan shares a nerve-wracking car buying experience, highlighting the significance of every touchpoint a customer encounters. From the initial sales interaction to the onboarding process and beyond, the guys discuss the impact of consistent and thoughtful customer experience.

Tune in to discover how exceptional customer experiences can lead to increased referrals and long-term customer loyalty.

Do you want to get our “Insider Secrets?” Go to http://advancedsellingpodcast.com/insidersecrets to get them right now!

 

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