Episode #469: The Importance of Customer Experience

Posted on by Bill Caskey in Advanced Selling Podcast, Prospecting, Sales Process, Success | Comments Off on Episode #469: The Importance of Customer Experience

What kind of customer experience do you give your brand new customers?

In this episode of The Advanced Selling Podcast, Bill Caskey and Bryan Neale review the hazards of ignoring the customer experience. We all want more referrals and we all want to grow our current client business, but do we do all we can to make that experience with them such that they want to give us more referrals and more money?

Bill and Bryan give you six ideas that you can implement almost immediately, with little cost, that will help you rebuild or reconstruct your customer experience.

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Episode #466: Stalled Deals

Posted on by Bill Caskey in Advanced Selling Podcast, Mindset, Prospecting, Sales Process, Success | Comments Off on Episode #466: Stalled Deals

In this episode of The Advanced Selling Podcast, veteran sales trainers Bill Caskey and Bryan Neale address the ever important and common issue of what to do when a deal stalls.

But instead of telling you what to do, they have some suggestions of things you can do to avoid the problem in the first place, which is always an easier way to problem-solve.

Get your pen and paper out for the top seven things you can do starting today to avoid stalled deals!

Also mentioned in this podcast:

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