Episode #470: From Prospect to Client

Posted on by Bill Caskey in Advanced Selling Podcast, Mailbag, Prospecting, Sales Process, Success | Comments Off on Episode #470: From Prospect to Client

Does it really take 8 to 12 contacts to turn a prospect into a customer?

Bill Caskey and Bryan Neale address this very idea in today’s episode. We had an awesome question from a listener in our co-video mailbag segment. She is a wardrobe and fashion expert, and is trying to figure out how to generate more clients.

Bill and Bryan give her some ideas that really anyone who’s in sales and trying to generate more engagement with prospects can use.

We’d love to hear your feedback on their answers by going to the Facebook fan page and sharing your thoughts!

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Episode #469: The Importance of Customer Experience

Posted on by Bill Caskey in Advanced Selling Podcast, Prospecting, Sales Process, Success | Comments Off on Episode #469: The Importance of Customer Experience

What kind of customer experience do you give your brand new customers?

In this episode of The Advanced Selling Podcast, Bill Caskey and Bryan Neale review the hazards of ignoring the customer experience. We all want more referrals and we all want to grow our current client business, but do we do all we can to make that experience with them such that they want to give us more referrals and more money?

Bill and Bryan give you six ideas that you can implement almost immediately, with little cost, that will help you rebuild or reconstruct your customer experience.

Also mentioned in this podcast:

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