Tag Archive for: sales

Episode #783: Building Trust and Rapport in the Digital Age

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In this episode, Bill and Bryan discuss how to build genuine rapport and trust with prospects in a digital selling world.

They talk about why rapport starts from within and how to have an authentic intention to understand clients. They also share tips on using tools like Zoom more effectively and ways to create rapport digitally.

They guys explore what real trust means, how it’s granted, not earned, and why trying too hard to “build rapport” can backfire. They emphasize being sincerely interested in learning about clients as individuals to foster genuine connections.

 

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Episode #782: The Courage to Speak Your Truth

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In this episode, Bill and Bryan have an honest discussion about finding the courage to speak your truth in business and sales situations. They talk about times when we hold back from saying what we really think or feel, and why it’s important to push past the fear and share truthful feedback and opinions even when it feels uncomfortable or risky.

The guys share stories and examples from their own careers about difficult conversations with clients and colleagues where they ultimately decided to speak up.

They explore the personal growth that can come from expressing your authentic perspective, and the positive impact it can have on relationships and outcomes when done with care and good intent.

 

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