We had no idea what to call this but here’s the situation. As trainers, we’re out working/coaching people 24/7. Some of those people are prone to accept new information—and do something with it. Others talk a good
game in the training room—but have no intent of changing. And their results (or lack of) proves it.  
 
So which are you? And what are the signals we look for when training—and how can you use what we see to make sure that you receive knowledge in the right way? Bill and Bryan address those very issues in this week’s episode.
 

Mike, a listener from Indianapolis, called in to ask a question about how he follows up with prospects who appear to have dropped off the radar screen. Bill and Bryan give Mike and listeners some ideas on how to do that – and how to prevent that awkward situation from happening in the first place.