What happens when you think the relationship is going great but, suddenly, out of nowhere BOOM! The customer lowers the boom on you? You can react (like we all want to do) and bring all your emotions out. BUT, that might not be the best strategy.

In this episode, Bryan had a client who actually had this very thing happen with a so-called “satisfied client.”

Also mentioned in this podcast:

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In this episode, Bill and Bryan answer questions from our listening audience. We took three in this episode, each of which can cause sales stumbles in virtually every industry.

By the way, if you want your question answered, email us at [email protected]. And we’ll get it ‘on the air.’

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