Daniel Green is not only a long-time podcast listener, but also a negotiation skills trainer. He works with companies all over the world and has taken some of our inner game methods and applied them to negotiating training. In this episode, Daniel gets your mind right when it comes to conflict management.
One old way of thinking Daniel addresses is around the customer request for a discount. His observation is that most companies have no strategy for dealing with this request. You’ll love his answer here as he works through several options.
Also mentioned in this podcast:
- Learn more about Daniel Green by visiting his website, The Negotiation Blog.
- Listen to the podcast hosted by Daniel Green called ConMan Talk.
- Check out the TED Talk by Amy Cuddy, “Fake It ‘Til You Make It.”