Tag Archive for: gifting

Standing Out in a Noisy World with Jon Barcellos

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In this solo episode, Bryan is joined by Jon Barcellos, Head of Solutions at Postal.

Bryan and Jon talk about how difficult it can be to get buyers’ attention and consider strategies to help sellers stand out in a noisy world. They also discuss the one critical element you must employ as part of any gifting program.

Want to meet Bryan and Jon in person? Join us for Huddle on Thursday, September 12!

Curious about the Blind Zebra Sales Operating System? You can learn more here.

Also mentioned in this podcast:

 

Episode #674: How important is the customer experience in sales?

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A business is made or slayed along the customer journey. Think US Airways. Blockbuster.

When businesses fail, it’s usually due to a lack of empathy with their customers. Automated phone service, long wait times, Draconian return policies. The list goes on and on.

The competitive advantage goes to companies who get it right. Think Apple. Wayfair. Trader Joe’s.

You have to map out the customer’s journey and manage every single touchpoint along the way. For the salesperson, the customer experience doesn’t end when the deal is signed. The best salespeople keep coming around, maintaining that rapport over time.

In this episode of The Advanced Selling Podcast, Kris Rudeegraap, CEO and Co-founder of Sendoso, shares his tips on enhancing the customer journey through empathy, energy, and generosity.

He explains why account-based marketing (ABM) is like fishing with a spear instead of a fishing net. You won’t want to miss this one.

 

After you listen: 

Check out the Sendoso platform and lunch is on the guys! https://sendoso.com/demo-request/