Tag Archive for: trust

The Empathy Edge in Sales with Liesel Mertes

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In this solo episode, Bryan talks with empathy consultant Liesel Mertes about the transformative power of empathy in sales. Liesel shares how the loss of her daughter Mercy led her to help companies build empathetic cultures.

They explore how empathy helps salespeople understand their customers beyond the immediate problem, creating deeper, more meaningful connections. For sales leaders, fostering empathy means building trust and psychological safety within teams.

Liesel stresses that empathy is an ongoing practice, essential for driving better sales outcomes.

Curious about the role of empathy in the Blind Zebra Sales Operating System? You can learn more here.

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Episode #784: Inner Reflection for Outer Connection

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In this introspective episode, Bill and Bryan discuss the importance of being aligned with your true self in order to build rapport with others. They talk about examining your own limitations, beliefs, and patterns of self-sabotage that may be holding you back from living your purpose.

Bill shares how it’s difficult to love others if you don’t love yourself first. Bryan stresses the importance of telling yourself the truth and not beating yourself up.

The guys also recommend the book “Love Yourself Like Your Life Depends On It” by Kamal Ravikant for anyone struggling with low self-worth.

Tune in for an insightful discussion on getting in touch with your authentic self in order to improve relationships and success.

 

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