When The Deal Goes Downhill Quickly
What happens when you think the relationship is going great but, suddenly, out of nowhere BOOM! The customer lowers the boom on you? You can react (like we all want to do) and bring all your emotions out. BUT, that might not be the best strategy.
In this episode, Bryan had a client who actually had this very thing happen with a so-called “satisfied client.”
Also mentioned in this podcast:
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