Episode Archive
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The guys batch record their episodes, usually 3 at a time. Gets them in the groove.
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Episode #437: Don’t Care About My Bad Reputation
In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale take a call from AJ in Oklahoma who is fretting about her company’s bad reputation in the market. She now is the one, as the new salesperson, who has to go in and repair it. The question is how does she do so? On […]
Episode #436: Making Your Account Development Team a Profit Center
In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale address the skills required in the account development function. If you have an account development team or manager, make sure you send this episode on to them. Bill and Bryan get called in often to work with client success or account development teams and […]
Episode #435: Conveying ALL of Your Value
In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale take a mailbag call from a listener. Sara ’Smile’ sends us a voicemail about her concern that some of her prospects, after working her process, want something she us unwilling to sell – mainly because it won’t work AS WELL as another solution. It’s […]
Episode #434: Remapping the Sales Process
In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale take on the topic of process: but not in the usual sense. REMAPPING the sales process is the new idea. What do you do when the process doesn’t go perfectly? (Because it never does.) How do we tactically implement a process that is VALUABLE to […]
Episode #433: Communicating Change to a Client
It seems like most of our show topics are devoted to prospecting and selling, however there is an important part to account and relationship management, and that is how to deliver transitional news to your client. This could be in the form of a price increase, a change in ordering structure, or something more significant […]
Episode #432: Feelings, Nothing More Than Feelings
Do you ever feel anxious, nervous or scared in sales? In today’s episode, veteran sales trainers Bill Caskey and Bryan Neale address a coaching client who feels overwhelmed in her new position in sales. As they talked, they decided that sales people have feelings everyday – and, sometimes they aren’t particularly helpful. In this episode […]