Episode Archive

Over 700 episodes designed to help you succeed

Episode #674: How important is the customer experience in sales?

A business is made or slayed along the customer journey. Think US Airways. Blockbuster. When businesses fail, it’s usually due to a lack of empathy with their customers. Automated phone service, long wait times, Draconian return policies. The list goes on and on. The competitive advantage goes to companies who get it right. Think Apple. Wayfair. Trader […]

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Episode #673: Gifting. Sales gimmick or great move? with Kris Rudeegraap, Sendoso

You’ve heard the old saying… “Giving is better than receiving because giving starts the receiving process.” But does it work when it comes to sales prospecting? Absolutely. Studies show the ROI on gifting a prospect is high – and gifting a current client usually ends up in a longer-term relationship, repeat business, and more referrals. So… if you […]

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Episode #672: Celebrating the small wins with Kris Rudeegraap

For lack of a better cliché…sales is a rollercoaster. Highs. Lows. We’ve all been there. Building momentum is key. We’re usually so concerned with reaching the next peak that we forget to recognize the smaller wins along the way. And the worse culprits are oftentimes our managers This week, Kris Rudeegraap, CEO and CO-founder of Sendoso, […]

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Episode #671: How can you stand out? with Kris Rudeegraap

We are not in the new normal – it’s the next normal. Bill and Bryan believe that in this next normal, you have to humanize your brand.  Kris Rudeegraap, CEO of Sendoso, joins the show for a special four-part series exploring innovative ideas to help you stand out. In this first episode, he shares how […]

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Opinions vs Reality with Gong: Which CTAs book more meetings?

After analyzing 300,000 cold emails, we debunked one of sales’ greatest mysteries — and unlocked a strategy to DOUBLE the amount of meetings you book. Sales isn’t binary, typically nuances play into every situation. However, this is the exception. The CTA (call to action) you use at the end of your email, matters more than […]

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Episode #670: Getting Unstuck at the End

How do you get your deal unstuck when you’re nearing the end? In this episode, Bill and Bryan complete their three-part series on getting unstuck in the sales process. The guys address the end of the sales process when drama occurs and deals get stuck. They each give a few hints of how you can […]

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